Your announcement text

Warranty

TIRE WARRANTY

Donnelly stands behind its products against defects for a period of one year from the original date of purchase and is subject to the limitations. The original date of purchase is the one specified on the retail sales receipt issued by the dealer.

THIS WARRANTY DOES NOT COVER:

  • Damage due to improper installation or maintenance
  • Any product that has been modified, neglected, used for commercial purposes, misused, abused, involved in accidents or anything other than normal use
  • Damage or deterioration to the surface finish, graphics or overall appearance of the product
  • Normal wear and tear
  • Labor required to remove, re-install and/or re-adjust the product within the bicycle assembly

This limited warranty is expressly limited to the repair or replacement of a defective product at the option of Donnelly and is the sole remedy of the warranty. This limited warranty applies only to the original purchaser of the Donnelly product and is not transferrable. This warranty applies only to Donnelly products purchased through an authorized dealer or distributor. In no event shall Donnelly be liable for any loss inconvenience or damage whether direct incidental consequential or otherwise resulting from breach of any express or implied warranty or condition of merchantability fitness for a particular purpose or otherwise with respect to Donnelly products except as set forth herein. This warranty gives the consumer specific legal rights and those rights and other rights may vary from place to place. This warranty does not affect your statutory rights.

BIKE WARRANTY

Every new Donnelly frame comes with a limited lifetime warranty that provides each original retail purchaser of a Donnelly bicycle or frame a warranty against defects in materials and workmanship.

Paint and decals are warranted for 1 year from date of original purpose. 

Any other original part or component shall be covered by the stated warranty of the original manufacturer. 

THIS WARRANTY DOES NOT COVER:

  • Normal wear and tear
  • Improper assembly
  • Improper maintenance
  • Installation of components, parts or accessories not originally intended for or compatible with the Donnelly bicycle
  • Damage or failure due to accident
  • Misuse, abuse or neglect
  • Labor charges for part replacement or parts change to new frame

This warranty is void in its entirety by any modification of the frame, fork or components. This warranty is expressly limited to the repair or replacement of a defective item and said repair or replacement is the sole remedy of the warranty. This warranty extends from the date of purchase is offered only to the original retail purchaser and is not transferable. This warranty applies only to Donnelly bicycles and frames purchased through the Donnelly website, authorized dealer or distributor.

Donnelly Sports is not responsible for incidental or consequential damages. Some states do not allow the exclusion of incidental or consequential damages so the above exclusion may not apply to you. Any claim against this warranty must be made through the Donnelly website. Proof of purchase is required.

DONNELLY CRASH REPLACEMENT PROGRAM

If you are the original owner and need to replace a non-warranty damaged frame or fork you are entitled to our crash replacement program. Donnelly does this at its sole discretion and reserves the right to refuse this offer. To apply for a crash replacement frame or fork email us at: info@donnellycycling.com

TO MAKE A WARRANTY CLAIM:


TO THE EXTENT NOT PROHIBITED BY LAW THESE WARRANTIES ARE EXCLUSIVE AND THERE ARE NO OTHER EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS INCLUDING WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.